Shipping policy

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time We currently deliver within Nigeria. Estimated delivery times are:

• Lagos: 1–3 business days
• Other states: 3–7 business days

Delivery times may vary due to location, weather, or other unforeseen circumstances.

Shipping Fees Shipping fees are calculated at checkout based on your location and order size.

Order Tracking Once your order is shipped, you'll receive a confirmation message with tracking details where available.

Failed Deliveries If a delivery attempt fails due to an incorrect address or unavailability, please contact us promptly at halebaystore@gmail.com to arrange redelivery.

Questions? Reach us at halebaystore@gmail.com and we'll be happy to help.